VPCdesk Terms of Service
Version 1.1 · Effective 28 October 2026 · Previous versions: /terms/v
The short version (not part of the contract — the numbered sections are)
- We are Musing Corporation You are the person or company that holds the Account.
- We rent you cloud computers ("Desks") where you have full control, monthly or yearly.
- Your Agents are you. What an AI agent or script does with your Account counts as what you did.
- You decide who gets in. You can share Desks and move them to other Accounts; you answer for the people you let in.
- Your data is yours. We use it to run the service and do not train AI models on it.
- Keep your own copies. We back up as a convenience; we are not a backup service.
- We work to keep the Services available, but do not guarantee uptime.
- Plans renew until you cancel. Cancel online any time. Within 90 days of a payment you can get the unused part back (see /refunds).
- Use it lawfully. No attacks, spam, fraud, abuse of other people's sites or reselling our network as a proxy (section 8).
- When something goes wrong we usually warn you first, tell you why we acted, and let you appeal.
- Disputes: individual arbitration in the US; consumers elsewhere keep their home courts.
1. The agreement
1.1 These Terms are a contract between you and Musing Corporation ("we", "us"), described in section 23 (Contact details). You accept them when you tick the box or click the button that says so, or by using the Services.
1.2 These also form part of the contract: the Refund Policy (/refunds), the Data Processing Agreement (for personal data in your content; available on request), and the description of your Plan at the time you buy or renew. Our Privacy Policy (/privacy) explains how we handle personal data; it is a notice, not part of the contract.
1.3 If these documents conflict: a written agreement signed by both of us comes first, then the Data Processing Agreement (for personal data), then these Terms, then the other documents.
2. Definitions
- Account — your VPCdesk account, with its people, teams, Desks, keys and settings.
- Agent — any AI agent, script, bot or automation that runs on a Desk or acts with your Account or credentials, whoever wrote it.
- Console — our website, apps, command-line tools and APIs for managing Accounts and Desks.
- Consumer — an individual acting outside their trade or profession.
- Customer Content — everything you, your Users or your Agents put on, create on or send through the Services, including what is on your Desks.
- Desk — a virtual computer we provide, with its disk, memory, network and desktop.
- Plan — the subscription you choose (including any Free Plan), as described on our plan page.
- Residential IP — an internet address of an ordinary home or mobile internet connection, supplied through a third-party network, instead of an address belonging to a data centre. Websites see traffic from it as coming from a regular household or mobile user.
- Services — VPCdesk: the Desks, the Console, add-ons, backups, sharing, support and anything else we provide under these Terms.
- Third-Party Software — software, models or services not made by us, including apps from our catalogue.
- User — anyone you let use your Account or a Desk: team members, people a Desk is shared with, and anyone you give a link or key to.
3. Accounts
3.1 Who can sign up. You must be at least 18 and able to make a binding contract. If you accept for a company, you confirm you may bind it, and "you" means the company.
3.2 A human answers for every Account. Agents cannot hold Accounts. If an Agent signs up, buys or accepts something for you, you are responsible for it towards us as if you had done it yourself, except where the law needs your own consent.
3.3 Keep it accurate and secure. Keep your details, especially your email, current. Keep your logins, keys, links and the credentials on your Desks safe; you have full control of your Desks, so their security is yours. Tell us promptly if you think something has been compromised. Each person uses their own login.
3.4 One Account per purpose. Do not open extra Accounts to get around limits, promotions, refunds or enforcement.
4. People, sharing and transfers
4.1 Owners and roles. Every Account has one owner, who controls it: billing, Plans, transfers and who has which role. The owner can give other people roles that let them do less — for example manage people and Desks, use Desks, or only watch them. What each role can do is shown in the Console and may change as the product develops. A role that lets someone use a Desk gives them full control of it, including administrator (root) access and everything stored on it.
4.2 Sharing a Desk. You can let other people, inside or outside your Account, into a Desk, a team of Desks or the whole Account by inviting them. Each person signs in and opens a Desk with access tied to them, which you can remove at any time. You or your Agents can also create a personal Desk link, which works in one browser only and stops working if it is not opened in time. Whoever opens a personal Desk link first can use the Desk with the access it gives, without signing in, so give it only to the person it is for. Sharing is your choice and your responsibility: you answer for what Users do as if you did it yourself, and for ending access when it should end.
4.3 Desks working together. You can let one Desk reach or control other Desks in your Account. An Agent on that Desk can then do whatever that access allows.
4.4 Transferring a Desk. The owner can offer a Desk or a team of Desks to another Account. If that Account's owner accepts, it owns the Desks and everything on them, including their backups, and is responsible for them and their billing. Existing access, keys and personal Desk links are reset, and you keep access only if the transfer says so. That reset covers our access only: passwords, API keys, browser sessions, SSH keys and other secrets stored inside the Desk go with it and stay valid. Remove them, and check what else is on the Desk, before you transfer it: we cannot reverse a completed transfer, and we do not remove your data from it.
4.5 Leaving or removing someone. Removing a person from an Account ends their access to it. Their own login, and any Account they own, is theirs and stays. Deleting an Account ends everyone's access to it.
4.6 Your own clients. You may run Desks for your own clients and charge them for it — for example as an agency managing Desks for a client — and you may build and sell products on Desks. You stay responsible for those Desks and those clients under these Terms, including their compliance with section 8 and anything you must tell them about their data. What you may not do is resell bare network access, such as the Residential IP, as a proxy service (section 8.4).
5. The Services
5.1 Desks and Plans. What a Desk includes — size, storage, traffic, backups, features and how many Desks you may run — is described for your Plan. Where your Plan has limits, what happens when you reach them is described for the Plan. We only charge for extra use you agreed to.
5.2 Free Plan. If we offer a Free Plan, we may change or end it, or limit free use, at any time.
5.3 Shared internet addresses. Desks reach the internet through addresses shared with other customers. You have no right to any particular address. Third parties may block or slow our addresses; that is not a failure of the Services.
5.4 Residential IP. Your Desks' browsers (and other apps we say support it) may use a Residential IP. It is on by default for new Desks, and you can turn it off per Desk. It is usually shared; some Plans include one not shared with others while the Plan is active. The address is never yours, and we may change it. Its network provider may see which sites your Desks visit. We or the provider may block some sites or traffic, and we may limit, change or withdraw the feature, for example when a provider changes its service or terms.
5.5 Where we run. Our data centres, and our providers', may be anywhere in the world. We try to run each Desk in a region near its owner, for faster access, and we may move Desks and stored data between data centres. Musing Corporation is a US company, so the data we hold is subject to US law wherever it is stored, including laws that can require a provider to disclose data; data in a data centre is also subject to the law of the country it is in. To protect your data against unlawful access by any government, we encrypt backups before they leave our servers and hold the keys ourselves, restrict access to authorised staff (section 9), keep each Desk a separate virtual machine, encrypt connections, and review every request from an authority: we challenge requests that are unlawful or too broad, disclose only the minimum, and try to tell you first (section 9.2).
5.6 Uptime. We work to keep the Services available, but we do not guarantee any level of uptime or performance unless we agree to one in writing.
5.7 Operations. We may restart, suspend and resume, move, resize within your Plan, or update a Desk, and change the hardware or providers behind it. Unsaved work may be lost. Our documentation says what carries over an update.
5.8 Beta features may change, break or end at any time and are used at your own risk.
5.9 Support. We provide support through the Console and by email. Some of it may be handled by AI, which can be wrong. Do not send passwords, card numbers or health information through support.
5.10 Regulated data. The Services are not built for health data under HIPAA or other specially regulated data, and we do not sign business associate agreements. Do not use them for protected health information under HIPAA. If other such rules apply to you, deciding whether the Services fit is up to you.
6. Your content and AI
6.1 You own your content and are responsible for it, including having the rights to use it.
6.2 Our licence. You let us host, copy, transmit, back up, process and display Customer Content only as needed to provide, secure and support the Services, comply with the law and enforce these Terms.
6.3 No AI training. We do not use Customer Content to train AI models, and do not let our providers do so for us.
6.4 Usage data. We may use data about how the Services are used (sizes, operations, traffic counts, logs, billing events) to run, secure, bill for and improve them.
6.5 Personal data in your content. You are its controller and we are your processor; the Data Processing Agreement applies without a signature.
6.6 Your Agents act for you. You are responsible for everything your Agents do — sites they visit, messages they send, things they buy, data they collect or send to model providers — whether or not anyone watched, and whether or not it was what you meant. This does not apply where our own failure caused it.
6.7 Supervise them. Do not let an Agent make decisions that seriously affect people, or run anything where failure could cause injury or serious damage, without proper safeguards and human oversight.
6.8 Your model providers. Agents on your Desks use the AI accounts and keys you choose. Those providers are your suppliers, under your contracts with them, not ours.
6.9 AI output can be wrong. Check it before you rely on it.
7. Software on your Desks
7.1 Licences are yours. Apart from our own system software (7.3), we provide no licence for any software on your Desks, whether you download it yourself or pick it from our app catalogue. Licensing it is up to you: you must hold every licence it needs and follow its terms.
7.2 The app catalogue. Apps you install from our catalogue are installed on your instruction, under their vendors' licences. We do not make or warrant them, and listing one is not an endorsement. We may add or remove catalogue entries at any time. If we remove one, copies already on Desks stay unless we tell you they must go for legal or security reasons. Apps that come built into our system image may change or be removed when a Desk is updated.
7.3 Open source. Open-source parts of our system images come under their own licences, which these Terms do not limit.
8. Acceptable use
8.1 Who and how. This section applies to you, your Users and your Agents. The examples are not a complete list: where something is not listed, we judge it by the purpose of the rules nearby — to keep the Services lawful, safe and usable for everyone, and to protect other people. Browsing, automating, lawful scraping of public pages and testing your own systems are what VPCdesk is for.
8.2 Illegal content and child abuse. Do not use the Services for anything unlawful where you are, where your Desk is, or where the activity is directed — including selling illegal goods or services, unlicensed gambling, or breaking export or sanctions law. Child sexual abuse material is never allowed, including drawn or AI-generated material that sexualises minors. When we find it, we preserve the evidence, report it to the authorities as the law requires and close the Account without warning. An appeal can only show that we got the facts wrong — for example, that the material was not what we thought or was not yours.
8.3 Security. Do not:
- create, store or spread malware, or host phishing pages or deceptive look-alike sites;
- use a Desk for denial-of-service attacks, command-and-control servers or launching exploits;
- gain or try to gain unauthorised access to any system, account or data, for example by password guessing, credential stuffing or stolen credentials;
- scan, probe or test the security of systems you do not own without the owner's explicit permission (such as a bug-bounty programme whose scope covers it, or a written engagement);
- intercept traffic that is not yours, or forge headers or the source of traffic;
- probe or attack the Services, our hosts or other customers' Desks. If you find a vulnerability in VPCdesk, tell us at the abuse contact (section 23) instead.
Security research is welcome on your own Desks: you may write, study and run security tools and malware samples as long as they do not reach systems you are not authorised to test.
8.4 Messages and the network. Do not:
- send unsolicited bulk or commercial messages by any channel, or messages that break anti-spam law. If you send bulk messages, you must be able to show each recipient agreed, honour opt-outs and identify yourself truthfully. Bought or scraped lists are not consent. We may block outbound email ports or limit messaging on any Desk;
- run an open mail relay, open proxy, open DNS resolver or Tor exit node, or a VPN or proxy service for people outside your Account. A VPN or proxy for your own Account's use is fine;
- make the Residential IP, or a Desk's connection through it, available to anyone outside your Account, use it as a standalone proxy, resell or rent it, or try to extract or reuse the credentials we use to provide it.
8.5 Automation and other people's websites. Your Agents may browse, fill in forms, log in to accounts you are entitled to use, monitor prices, gather public information and do anything else people do in a browser, at machine speed. Do not use them to:
- get around log-ins, paywalls, geographic restrictions or bans you are not authorised to pass, or use someone else's credentials without their authority;
- take over accounts or test lists of usernames and passwords;
- create fake or bulk accounts on other services, buy or sell accounts, or get around a ban, limit or "one per person" rule;
- defeat CAPTCHAs, bot checks or rate limits at scale where that is unlawful or harms the service;
- scrape in breach of the law (including copyright, database, computer-misuse and data-protection law), or at a volume that disrupts a service;
- scalp tickets or limited goods in breach of the law or the seller's rules, or generate fake clicks, views, reviews, follows or other engagement.
You are responsible for following the terms of the sites your Agents use. Breaking a site's terms is a breach of these Terms when it is unlawful, harms that service or its users, is listed above, or leads to complaints, blocking or claims against us.
8.6 Fraud and harm to people. Do not use the Services to defraud anyone (including card testing or using stolen payment details); impersonate a person, brand or organisation; give us false information or open an Account to evade a suspension or ban; make deceptive deepfakes of real people; harass, threaten or stalk anyone, including our staff; promote hatred or violence against people for who they are; support violent extremism or terrorism; dox people, track them without a lawful basis or share intimate images without consent; work on weapons capable of mass harm; mislead voters or run coordinated inauthentic campaigns; or encourage self-harm or exploit people.
8.7 AI. Follow the usage policies of the AI providers your Agents use; breaking one through our Services also breaks these Terms. Do not get around AI safety measures at scale, share or resell a provider's subscription where the provider does not allow it, or generate content this section prohibits. If an AI system on your Desk talks to the public, make clear that it is AI where the law or your provider requires it, and do not present it as a human. Do not use the Services for anything the law prohibits outright, such as practices banned by the EU AI Act.
8.8 Intellectual property, data and resources. Do not:
- infringe copyright, trademarks or other rights, distribute pirated software or media, or use unauthorised licence keys or tools that bypass licence checks;
- store or process payment card numbers on a Desk, except by passing them to a payment service that meets the PCI DSS standard;
- mine cryptocurrency, unless your Plan or a written agreement allows it;
- put a sustained, disproportionate load on shared hosts, storage or network — for example a content delivery network, a public file-sharing or torrent service or traffic generation. We may throttle or pause a Desk's resources to protect others, and will tell you why;
- interfere with the Services, overload the Console beyond documented limits, get around metering, billing or Plan limits, or try to reach another customer's data;
- use the Services in a way that would put us in breach of a supplier's rules we have told you about.
8.9 Serving your own users. If you run a product or service on a Desk that other people use, you are its provider. Give your users terms and a privacy notice that meet the law, and handle their requests, complaints and legal notices.
8.10 Shared addresses. Do not get our addresses, including Residential IPs, blocklisted or blocked by breaking this section, by using them in a way that creates an obvious risk of it, or by ignoring our instructions to stop. Whatever the cause, we may restrict or cut a Desk's traffic to protect our addresses. We may recover the actual third-party costs your breach causes us, and will show how they were calculated (not our staff time, and from a Consumer only where the breach was their fault).
8.11 Fault is not required. We may act under section 11 even if a breach was accidental or caused by a compromised Desk or a misbehaving Agent, though not where our own failure caused it. We take into account how you respond and the controls you have in place.
8.12 How we find out. We do not routinely look at what is on your Desks and have no general duty to monitor them. We learn of possible breaches from reports (/abuse), suppliers, blocklist operators and automated signals such as traffic volume and resource use. To report a breach, use /abuse or the abuse contact in section 23.
9. Staff access and legal requests
9.1 Our staff see your Account details as needed to run the Services, bill you and give support. Our staff do not go into your Desks as a matter of routine. They enter a Desk or look at the data on it only when there is a strong reason that makes it necessary — to keep the Services running or secure, to give support you asked for, to investigate abuse or a breach, or to comply with the law — and only as authorised under an access policy approved by the company's leadership, which allows urgent entries to keep the Services running or secure. Every entry is recorded and reviewed. They may use tools, including AI tools, to do so. Everyone with this access is bound by a written, legally binding confidentiality agreement. They look only at what they need for that purpose, never use it for anything else, and keep it confidential.
9.2 We disclose Customer Content to authorities only when the law requires it, to report child sexual abuse material, or in an emergency involving danger to life. Where we lawfully can, we will try to tell you first.
10. Fees, renewal and refunds
10.1 Prices are shown on our plan page and at checkout, in the currency shown there, plus any tax we must collect.
10.2 Automatic renewal. Paid Plans are billed in advance and renew automatically for the same period until you cancel. You authorise us to charge your payment method at each renewal for the current price.
10.3 Price changes. We will tell you before a new price applies to you, giving the notice the law requires; it never applies to a period already paid for. You can cancel before it applies.
10.4 Cancelling. Cancel online at any time. You keep your Plan until the end of the period you paid for and are not charged again.
10.5 Refunds. Within 90 days of a payment, you can ask for a refund of the unused part of the period it paid for. Other cases, and the EU/EEA/UK withdrawal right, are in the Refund Policy.
10.6 Failed payments and disputes. If a payment fails and is still unpaid after a short grace period, your Account moves to the Free Plan (section 12). While a chargeback is open, we may suspend the features it paid for. Please contact us first; we fix mistakes.
10.7 Notices. We send the billing reminders and notices the law requires.
11. Suspension and termination
11.1 Warn first. Where practical, we tell you about a problem and give you a chance to fix it before we act.
11.2 When we may act. We may suspend or restrict all or part of the Services — a link, a feature, a Desk's network, a Desk or the Account — if you, your Users or your Agents breach these Terms; your use risks harm to others or to our addresses; we suspect a compromise; payment is overdue or disputed; or the law or a provider's legal requirement makes it necessary. In urgent cases — such as child abuse material, an active attack, malware or phishing being served, or our addresses being blocklisted — we may act without warning. We start with the least disruptive step that deals with the problem, taking into account how serious and how likely the harm is, whether it was deliberate and your history with us. A person makes or confirms every suspension or termination for a breach. Suspension does not delete your data.
11.3 Reasons and appeal. When we act for a breach or illegal content, we send you a statement of reasons, at the latest when the restriction starts: what we did and for how long, the facts we relied on (including whether a report triggered it), whether automated means were involved, the rule or law concerned, and how to appeal. We may leave out details where the law requires or where giving them would put someone at risk. You can appeal, or ask for reinstatement after fixing the problem, within six months by replying or contacting us; a person reviews it, where practical not the one who decided. Suspension for a breach does not pause your fees, but if we reverse it on appeal because there was no breach, you do not pay for that period. The abuse page (/abuse) has the details.
11.4 Ending the contract. You may stop at any time. We may end it for a serious or repeated breach (including repeated copyright infringement), where the law requires, under section 12, or for any other reason with 30 days' notice and a refund of prepaid fees for the time after it ends.
11.5 Sections that by nature should survive the end of these Terms survive.
12. Lapse, deletion and export
12.1 When a paid Plan ends, your Account moves to the Free Plan, and we may stop your Desks and move them to storage. Paying again gets them back.
12.2 Deletion after 12 months. If your Account stays on the Free Plan for 12 months after a paid Plan ends, we may delete it and everything in it. We may also delete a Free Account that has never paid and has not been used for 12 months. We will email you at least 30 days before such a deletion, and your data stays retrievable until then.
12.3 Deleting your Account. You can delete your Account from the Console or ask us to. A deletion can be undone for 7 days unless you ask for it to be immediate. Your Plan stops renewing at once. We keep only what the law or abuse prevention requires, as the Privacy Policy describes. Copy anything you want to keep first.
12.4 Export. You have full control of your Desks and can copy anything off them at any time. On request we provide a copy of a Desk's disk as a disk image file. When the contract ends, your data stays retrievable for at least 30 days unless you asked us to delete it. If you are moving to another provider, we will give the help the law requires. Migration work beyond that is optional, and we agree any fee for it with you in advance. We charge no separate fee for export or switching. The transfer counts towards your Plan's traffic like any other, except where the law requires it to be free.
12.5 Switching provider (EU and EEA customers). You may ask us, by email or chat, to switch to another provider or to your own systems, on up to two months' notice. We then have 30 days to complete the switch. If that is technically impossible we tell you why within 14 working days and may take up to seven months. You can retrieve your data — your Desks' disks, your Account data and your settings — for at least 30 days after the switch, after which we delete it. The contract ends when the switch is complete, or at once if you ask to delete rather than switch. From 12 January 2027 we charge nothing for switching, including the data transfer.
13. Our property and feedback
13.1 We and our licensors own the Services, our software, images, documentation and brand. You may use them under these Terms during your subscription. Do not copy, resell or reverse-engineer our own software except as the law allows.
13.2 We may use ideas and feedback you give us freely.
14. Confidentiality
We treat Customer Content and non-public information about your Account as confidential and disclose it only to people who need it to provide the Services and must keep it confidential, or as section 9 allows. Keep confidential anything non-public we give you, such as a private beta.
15. Disclaimers
To the extent the law allows, the Services, Third-Party Software, backups and AI output are provided "as is" and "as available", without warranties of any kind, including that they will be uninterrupted, secure, error-free, or that data will not be lost. VPCdesk is not a backup service: keep your own copies. Nothing here removes rights the law gives you that cannot be removed.
16. Liability
16.1 Cap. To the extent the law allows, our total liability for all claims is limited to the greater of the fees you paid us in the 12 months before the claim arose and USD 100.
16.2 Excluded losses. To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, revenue, business or goodwill, or lost data beyond the cost of restoring it from a backup we hold.
16.3 Not limited. Nothing limits liability for death or injury caused by negligence, fraud, or anything else the law does not allow to be limited.
17. Indemnity
You will defend us against third-party claims, and pay the resulting costs, arising from your Customer Content, your Agents, your Users, your breach of these Terms, unlicensed software you run, services you provide to your own clients, or traffic you send through our addresses, including Residential IPs. If you are a Consumer, this applies only where the law allows and the claim results from your fault.
18. Changes
18.1 The Services change quickly. We may add, change or remove features. If a change materially reduces what you pay for, we will tell you in advance where we reasonably can, and you may cancel and get back the unused part of what you prepaid.
18.2 These Terms. We may update these Terms. For a material change we will tell you at least 30 days before it applies, unless the law or a security or abuse risk needs it sooner. If you do not accept it, you may cancel before it applies. Earlier versions stay available at /terms/v.
19. Sanctions
You confirm that you are not on, owned or controlled by anyone on, a US or other applicable sanctions list, and are not in an embargoed country or region. Do not use or let anyone use the Services in breach of sanctions or export laws. We may block places, screen accounts and end an Account at once where needed to comply.
20. Disputes
20.1 Talk to us first. Before any formal claim, contact us in writing and give us 60 days to try to resolve it.
20.2 Law. These Terms are governed by the laws of the State of Delaware and US federal law. If you are a Consumer, you keep the protection of the mandatory laws where you live.
20.3 In the United States: individual arbitration. If you live in the US (or, for a company, are based there), disputes not resolved under 20.1 go to final, binding individual arbitration by the American Arbitration Association under its consumer or commercial rules, as fits, including its mass-arbitration rules where they apply. Either of us may use small-claims court instead, or go to court to stop misuse of intellectual property or an attack on the Services. Neither of us may bring or join a class or representative action. You may opt out of arbitration by writing to us within 30 days of first accepting these Terms, and may reject a later change to this section within 30 days of it.
20.4 Consumers in the EU, EEA, UK and Switzerland are not bound by 20.3 and may bring proceedings in their home courts. They may also complain to their national consumer authority.
20.5 Everyone else, and anyone who opts out of arbitration: disputes go only to the state and federal courts in Delaware, and you agree to their jurisdiction. The one exception is a Consumer whose local law gives a right to sue at home that cannot be given up.
21. Consumer rights
Sections 21.1 to 21.4 apply to Consumers living in the EU, the EEA (which includes Norway, Iceland and Liechtenstein) or the UK. Section 21.5 applies to Consumers everywhere.
21.1 Withdrawal. You may withdraw from a paid contract within 14 days of checkout without giving a reason, using the "Withdraw from contract" button in the Console or by contacting us. If you asked us to start straight away, you pay for the days you used and we refund the rest within 14 days. The Refund Policy has the details and the model form.
21.2 Your statutory rights if the Services are not as described or not supplied with reasonable care are not affected by anything in these Terms, including sections 5.6, 15 and 16.
21.3 Changes. You always get advance notice of a change that affects you more than in a minor way, and may end the contract free of charge within 30 days, with a refund of unused prepaid fees.
21.4 Liability. We are responsible for foreseeable loss caused by our breach or lack of reasonable care, and section 16 applies only as far as your law allows.
21.5 Rights the law gives you. If you are a Consumer, the law where you live may give you rights that cannot be excluded — for example the consumer guarantees under the Australian Consumer Law, under which the Services must be supplied with due care and skill. Nothing in these Terms, including sections 5.6, 15 and 16, takes those rights away. Where the law allows us to limit our liability for breaking one of them, it is limited to supplying the Services again or paying the cost of having them supplied again.
22. General
22.1 Notices. We may send notices by email or in the Console, and they count as "in writing". Send legal notices to us using the legal contact in section 23.
22.2 Transfer. You may transfer these Terms or your Account only with our consent, or as part of a sale or reorganisation of your business. We may transfer them to an affiliate or a buyer of our business.
22.3 Providers. We may use other companies to provide the Services and are responsible for them towards you. Our Privacy Policy (/privacy) describes the kinds of providers we use.
22.4 Events beyond control. Neither of us is liable for delays caused by events beyond reasonable control. If the Services cannot work for 30 days in a row because of one, either of us may end the affected subscription, and we refund prepaid fees for the rest.
22.5 These Terms are the whole agreement about the Services. If part is unenforceable, the rest stands. Not enforcing a right does not waive it. No one else has rights under these Terms. The English version prevails over translations unless the law says otherwise. Where these Terms let us decide something, we act reasonably and in good faith.
23. Contact details
Every contact point in these Terms and our other policies is listed here, and only here.
| Company | Musing Corporation, a Delaware corporation, trading as VPCdesk |
| Postal address | 8 The Green, Ste A, Dover, DE 19901 |
| Support, billing, refunds, privacy requests, appeals | support@vpcdesk.com, or the chat in the Console |
| Legal notices, disputes, arbitration opt-out, authorities | legal@vpcdesk.com |
| Abuse and copyright reports | /abuse, or abuse@vpcdesk.com |
| Representative in the EU | Data Protection Representative Limited (DataRep), 77 Camden Street Lower, Dublin, D02 XE80, Ireland — datarequest@datarep.com (mention VPCdesk) or www.datarep.com/data-request |
| Representative in the UK | Data Protection Representative Limited (DataRep), 77 Camden Street Lower, Dublin, D02 XE80, Ireland — datarequest@datarep.com (mention VPCdesk) or www.datarep.com/data-request |
Portions adapted from Common Paper's Cloud Service Agreement 3.0 and Bonterms Cloud Terms 1.0 (CC BY 4.0) and GitHub's site policies (CC0 1.0), modified by Musing Corporation